Peoples State Bank
  • West Allis, WI, USA
  • Salary
  • Full Time

Health, Dental, Vision, 401k, Profit Sharing, Bank-wide Incentive Program, Flexible Spending Accounts, Life, Disability, Paid Time Off, Volunteer Paid Time Off, Paid Holidays

Job Location: West Allis, WI 

Hours: Workday is normally 8-5 pm, Monday-Friday, expected to work the hours needed to meet job performance expectations

Take an adventure with Peoples State Bank as we grow and expand into the Milwaukee market! This is a new and exciting opportunity to lead this brand-new branch to success. Join the community bank that makes our customers the #1 priority. Peoples, we're for people! 

Job Summary:

Coach and lead the branch team to sales and service success.  Direct and supervise the branch team to ensure that all bank and regulatory policies and procedures are followed, that all customers receive prompt and courteous service and that products and services offered meet the needs of the bank's customer base.

Primary Duties and Responsibilities:

  • Conduct weekly 1-1 coaching with team to ensure understanding of goals and hold accountable to achieving these goals.
  • Build and maintain strong working relationship with partners in Wealth Management, Mortgage Lending and Commercial Banking. Identify and manage call referrals/joint calls within the bank for other bank-related services for cross selling opportunities.
  • Selling bank products, services, and developing positive customer/bank relationships
  • Opening, maintaining and closing deposit accounts.
  • Learning the consumer lending products and the loan process and applying this knowledge through the successful presentation and sale of loan products when appropriate.
  • Processing overdraft and lines of credit applications.
  • Responding to in-person and/or phone customer inquiries.
  • Maintain education and professional expertise through attendance at job related seminars, conferences and workshops and involvement in professional civic and community groups in leadership positions.
  • Ascertain appropriate staffing of personnel and duties to ensure all bank matters are handled in a timely and accurate manner.
  • Participate directly in the implementation of the bank's marketing efforts. 
  • Directly supervises employees of retail branch staff. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
  • Participate in community events and activities to support Pride in Peoples.

Desirable Education, Experience and Skills:

  • High School Diploma/GED and 3+ years bank customer service and/or sales experience with a passion for people and building relationships.
  • Formal or informal leadership/management of a team, demonstrating natural leadership tendencies and openness to ongoing coaching a development as a sales leader.
  • Good math skills.
  • Analytical, organizational, time management, and problem-solving ability.
  • Strong written and verbal communications skills.
  • Working knowledge of Microsoft Office.
  • Good knowledge of computer system utilized to process transactions.
  • Ability to look at market segment and develop creative ideas and programs to develop available business.
  • Knowledge and understanding of regulatory and compliance issues related to the customer service and teller departments. 
  • Familiarity with local financial marketplace (competitors, demographics, geography, industries, etc.)

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.


Peoples State Bank
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